- In good hands
General Computer Security Guidelines
Make sure you have the latest security updates and patches
Install anti-virus and anti-spyware
Use a personal firewall
Block spam e-mail
NBF will never send you an unsolicited e-mail containing a link to any of its log on pages. If you receive one, it will not actually be from the bank and should be deleted immediately.
Be alert to potential fraud
Keep your passwords secure
Keep them to yourself
Do not be tempted to share your passwords with anyone. No one at NBF will ever ask you for your Internet Banking password. If someone does ask you for it, they do not represent NBF.
Make them hard to guess
Passwords containing upper and lower case letters, numbers and symbols are far harder to guess. Do not be tempted to use passwords based on your name, your date of birth, telephone numbers, sequential letters or numbers etc.
Try to use different password for different services.
Change them regularly
Change your passwords regularly, and contact us immediately if you think someone else knows your Internet Banking password.
Never write them down
If you really need to record your password, then use a code system or transpose some of the letters.
Password-protect your computer
Don't use administrator mode
Secure your wireless network
Disconnect from the Internet when not in use
Read your statements
Review your bank and credit card statements for any unusual transactions or withdrawals and notify the bank immediately if you suspect any discrepancies.
Keep us informed
Tell us of any changes in your personal details (eg address change).
Keep your paper records safe
Store your bank documents such as statements and cheque books and any other documents, like bills, that contain personal information in a safe place. Always shred them when they are no longer required.
Credit and Bank cards
If you plan to cancel a card (or it expires), immediately destroy the card by cutting it in two, through the account number and the magnetic strip.